Joanna Zhang - The Operations Genius

Joanna Zhang - The Operations Genius
Shikha: Wow, it's not just an additional hand of having a VA on board where you just direct them what you need to be done. It's about the planning that I get from you on a very frequent basis where we can touch base and see where we can improve and what we can grow on and what can strategize and how we can see the bigger picture, rather than the task that we need to get done. So I love that because I love to plan ahead as a business owner, every business owner should and ahead, so having someone to guide them as well, in that sense really does help.Joanna: Fantastic. Oh, that's glad to know that's really there's always a part of my passion to be. We were not just like a task. doula. We want to be your strategic partner being on the side along the way. really support you to really your business? Yeah. And that's our mission to help a lot of clients as well.
Shikha Colwill's Testimonial for The Operations Genius
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_lWKrrvCCP7A
In this difficult time of the pandemic, there are more challenges in our businesses today and it is important now to know how business owners or entrepreneurs are coping in the situation.I had a conversation with Peter and he mentioned why working with us is the best decision he made.Listen now: https://lnkd.in/gbsqJsjYou can also see us on Spotify: https://lnkd.in/gdrcJTdAnd in Google Podcast soon! #businesschallenges #pandemic #businesstips
Peter Wilkinson on The Operation Genius: A Testimonial
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_RL7LPlzys_M
Given the current environment, I think things got very hard in different aspects while we're running the business. And I think a financial can be one of the most important elements because without the cash flow we can't really move forward and we can't keep the machine running.But during this special period, I want to discuss today, what is the expense and investment, and for my sake of argument my point of view is that we should always have an investment mind inside of our spirit, so we can keep our machine going. So from this aspect, I’d like to share some of my insights into this.#investment #expenses #businesschallenges
What Shall We Invest in Our Business Now? Joanna Zhang
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_pc6kFe0NPtQ
The Investment in our Business is our Time
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_W2T9XA85h3g
It's the time of year again when people around the globe celebrate and give thanks for all the blessings we received throughout the year. Is 2020 a year to be grateful for?Watch the video and listen to Joanna Zhang as she gives her Season's Greetings to everyone!
TOG Holiday Season's Greetings
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_4yhix0OdDoM
You can definitely outdo yourself!1. Let's focus on Journey not Just Result - So be patient. 2. Indefinite players find joy not from comparison but from advancement. 3. Start from "why" and keep inspiration on.
How To Outdo Ourselves By Joanna Zhang
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_9CfQ_9rJJJs
16:27 And if we're meant to be making $100,000 and we've already made 40. Why is that, where are we, utilizing our time. What are we doing 16:35 And this is a very, very challenging conversations to have, but it's the beginning of change. And let's face it, as human beings. 16:45 A lot of us will all of us have these habits, where it's very hard to change habits. It's very hard to 16:53 Go and say, you know, even you and I, when we started, and you know we're figuring out what do I get you to do. And should I just do it or do I then train your team to do it for me, but 17:06 You know and I know there's people out there that do this really well and outsource and have a team, but I think that's it's critically important to know where your strengths are and if it's not back office. 17:19 sell a car, do what you gotta do, but outsource and work to your strengths, but you are on point chart I think really 17:28 Depending on where businesses that because some of these. This isn't doing very well from a sales revenue perspective of client base. 17:34 But maybe their operations is a mess. Maybe their turnaround time or their or their post delivery is going to be worked on. So this is what we're always looking at and sure I've decided to focus in one particular area and 17:52 I also think though that yes, I think it's critically important to put your time into the areas that are going to give you the highest possible return for your energy.Joanna Zhang 18:02 Exactly the energy that's the word. I love that. That's why our mission is really to help our clients. 18:08 Focus on your genius due to important stuff. Right. And then you can relieve the time to do something you really love to do maximize outcome. So, so far, how, how have you working with us, you know, for not really long period of time. How do you feel so far.Trevor Russell 18:23 You know, I'm really impressed. Actually, I have worked with a number of different vas that I've found personally and through some other means. But I have to say. 18:35 That I've been very impressed. And I really like how far up your team is and I in the past because any my listening to this, I did all these loom recordings to explain different things and 18:51 One of Joe's team just came back and said oh yeah we we did this. I mean, I didn't say it like that. But it was very easy me thinking that they wouldn't be able to do it. But clearly, they can do it very well, and a lot better than me.Joanna Zhang 19:05 Yes. 19:06 There are sixTrevor Russell 19:07 Yes so far.Joanna Zhang 19:09 So good. Thank you. So 19:11 We were glad he enjoyed a you know the process so far. Yeah, so that's the our pressure because we 19:17 Are bringing in your shoes. I work with many vs before and I thought we need someone who really good at certain things to help us to relieve the stress. Now, giving us the stress reason that 19:27 They have enough skill set to can relieve our time to give us this area to cover all the areas with our back office. 19:33 So we provide a team support and I'm also I want to be. Yeah. Also be want to be with the business own along the journey because with energy and 19:43 Genius, and all those spiritual support a lot to do that part as well so well. Wonderful, thank you so much for being with us. 19:51 And we hope that you know go along the way you have more loyal clients to convert to sales and we can help more clients and help their back end. So front end back end. Perfect.
Outdo Ourselves to Make Better Progress with Trevor Russell
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_qeP20ccP2Ds
Have you find out, or encounter some challenges before that you want to detach from the business and you want to actually set up a machine to run automatically without you?And you often find it's very hard to start activate and you often maybe give up just think, Oh, it's better for myself to do it.We've had a lot of experience before to help our clients actually to establish systemize the procedures. So now, I would like to share with you about three tips on how to establish a systemized procedure.#system #business #virtualassistant
How to Create Systematic Procedure by Joanna Zhang
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_YBXXYMhOuMo
An interview with Michael Lobb, the Managing Director of Teamscal.0:05 When you go to an outsourcing company they say to you here is a person. And they're basically your employee. What, what excited me about what coming to work with you was that we, you already have the right people on board and that that gives me the confidence that I can hand tasks over to you. But it also gives me the confidence that you can say back to me Hey Michael you're not, you know, that process that you gave us that can be tweaked or, you know, we have we're seeing these results can we tweak Can we change this round. The other thing is, you've got a wide variety of people similar to how we work you've got a wide variety of people. So while I might have, you know, a task, a task to put a post up on LinkedIn every week, you have, you know, someone to write a copy you have someone to, you know, manage the image images that we have someone to schedule the post someone to follow up on on who's who's connecting with that post so that's really important to me. I don't have the budget to have all of those people on board, but being able to share that is really important to me. Oh, that's fantastic. Right. So, if I want to shoot you wanted to share a insights where the people probably in a similar industry or similar type of business, or in a similar situation. What would be your suggestion to them, you know, from outsourcing quality or maybe probably looking after your own self.1:31 What would be your take out from this experience. Yeah, I mean, for me, I, I'm in you're probably the same and I think everybody in, in, in any industry to do with technology or people is actually probably any industry with busy and we're constantly thinking about stuff if you own your own business, you go to bed at night thinking about your business when you wake up in the morning thinking about your business. What is, what you don't want to be doing is waking up in the morning and thinking right I've got to do this and this and this and this, and it's all stuff that somebody else could do, and I want to be waking up in the morning excited about a solution that I've thought, you know that I've managed to come up with for a client, rather than worrying about whether my whether my posts on Facebook are generating traffic. Right, well you actually speak to my heart, you know, that's exactly I, you know, it was my mission and passion and has started this business model as well. I've gone through all those hurdles whether you know individual VA is and have gone through all those hurdles training someone new someone turnover. I've gone through the process when the process was broken I couldn't find right person, then that's also why within the limited, you know, a certain budget. We provide a whole team support right and so we can focus on our genius and less someone else can do something even better than us to to run the test to say yeah, we'll have enough energy and, you know, just go with our heart do the things we'd love to do help more people, and look at ourselves as well, isn't it, yeah and and that's that's just it you know there's. That's it, you get extra hours back every day and and and hours. But even if it's an hour or two a day or even a week, it's still quite precious to have that, you know, to have that coming back into me so yeah Tom is our, you know, most precious assets, isn't that you can't get any more of it can you know we can't and when it's gone it's gone.3:30 Fantastic. All right, thank you so much. Is there anything else you want to add to today's.
How Team Support Help with My Systematic Procedure with Michael Lobb
YouTube Video UCViTPty9wg9JXwHMvoKWnkA_HVCNiEnBCVU
Load More... Subscribe