"Us" is About You

Partners to help you Focus on Your Genius

At The Operations Genius, our mission and passion is to help you to explore and focus on your genius, so you can do the things you love to do and put energy back to your life and business. How do we achieve that? Find out below how the magic works…

The Operations Genius is a 100% Australian owned business. We have a team of VA partners working in the Philippines.

Our Mission:

A business partner of choice for startup and scaling business owners. Our professional, experienced, and reliable Operations Genius Virtual Assistants Team will help you manage your digital marketing, social media, content, and design, IT support, and general administration needs. We use our geniuses to expertly provide needed support services so that business owners can focus more on their own GENIUS in improving their lives and business!

Our Vision:

A holistic and global back-office operations, digital business, and IT support partner of choice for startup and scaling business owners as we continuously help their businesses to scale through our expert Operations Genius Team support services as they focus more on their own GENIUS in improving their lives and business!

Our Values:


  • We maintain a high level of honesty and integrity towards people and our work.
  • We are committed and pursue excellence, passion and continuous Improvement
  • We keep our joyful attitude in performing our tasks.



  • We are ready to understand and help our customers with their admin tasks and projects.
  • We maintain high level of privacy and security.
  • We maintain expected quality standards and timeliness.


Team members and Work Ethic

  • We treat others with respect
  • We maintain strong work-ethics
  • We uphold teamwork and accomplishments

Meet our Founder:

Joanna Zhang

Joanna Zhang is a Virtual Office Liberator who helps established and growing entrepreneurs to scale and expand their business.

Before starting a business, Joanna Zhang worked in the financial planning industry for over 10 years starting as as an admin and later became an advisor herself.

After a successful career helping her senior advisers/managers with operations and her high net wealth clients with creative strategy, Joanna Zhang now utilise her extensive operations experience and creativity on solving the problems for entrepreneurs and business owners to relieve them from the back office and to focus on their genius.

Joanna Zhang enjoys dealing with challenges and come up with the solutions for her clients.

She is available for Soulmate Breakthrough Chat and private consultations on the back office operational strategy. You can reach Joanna Zhang at “Let’s Talk” link below.

The Team and Our VA Services

Leveraging the skill set and experience of the virtual Operations Genius team partners

What services can we help you with?

  • Digital marketing
  • Social media management
  • Content creation and Design
  • IT support, and
  • General administration needs.

Our Client’s Platforms, Our Tools

Your Projects Come to Life.

Why Partner with Us?


We provide team support with minimal touch points to kickstart your project and manage your team


We keep you accountable and hold your hand through so as to breakthrough your personal or business bottleneck


We help you to streamline the process, scale up the business by leveraging the skillset

significant bonus

We will keep on reminding you to focus on your genius



Customer Case Studies and Testimonials

Tell us about your service requirements

In this 15 minute call, we’ll listen and understand your business needs and we’ll provide answers to questions you may have about our services. Please select your preferred time, date, and timezone in the online calendar by clicking the link below for our call.


Our Location & Contact Details

Level 5, Nexus Norwest, 4 Columbia Court, Norwest Business Park, Baulkham Hills NSW 2153, Australia