Privacy Policy

Effective Date: [09/05/2026]

At The Operations Genius (“Company,” “we,” “our,” or “us”), founded by Joanna Zhang, we are committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information
  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Business Information
  • Company name
  • Operational or workflow-related information
  • Business goals or project details
  • Usage Data
  • IP address
  • Browser type and device information
  • Website activity and interaction data
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Deliver, manage, and improve our services
  • Respond to inquiries and communicate with you
  • Process payments and manage transactions
  • Personalize your experience with our website and services
  • Send updates, newsletters, marketing communications, or promotional content (you may opt out at any time)
  • Maintain website functionality, security, and performance

3. Sharing of Information

We do not sell your personal data. We may share information with:

  • Trusted third-party service providers who assist us in operating our business
  • Legal or regulatory authorities, when required by applicable law, regulation, or legal process
  • Professional advisers or contractors working on our behalf under confidentiality obligations

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, misuse, disclosure, or loss. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data
  • Withdraw consent or opt out of marketing communications at any time

6. Third-Party Services and Links

Our website and services may contain links to third-party websites, platforms, or software tools. We are not responsible for the privacy practices, policies, or content of third-party services. We encourage you to review the privacy policies of any external websites or tools you interact with.

7. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

For questions, contact us at:

  • Email: operationsgenius@entrepreneursoulmate.com
  • Website: https://operationsgenius.net/